Terms of service

Terms of Service

Last Updated: 09th July 2026

Welcome to Chaitranga. By accessing our website or placing an order with us, you agree to these Terms of Service.

1. General

·       By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

·       We reserve the right to update, modify, or replace these Terms at any time without prior notice.

2. Products & Display

·       We strive to display our sarees, fabrics, colors, and product details as accurately as possible.

·       Due to photography, lighting conditions, screen settings, and the handcrafted nature of certain products, slight variations in color, weave, print, texture, or embellishments may occur.

·       Such variations are not considered defects and are part of the uniqueness of the product.

3. Pricing & Availability

·       All prices are listed in Indian Rupees (INR).

·       We reserve the right to modify prices without prior notice.

·       In the event of a pricing error or product availability issue, we reserve the right to cancel or refuse the order and issue a refund where applicable.

4. Orders & Payments

·       Orders are confirmed only upon successful payment.

·       We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

5. Shipping & Delivery

·       Orders are processed and shipped according to our Shipping Policy.

·       Delivery timelines are estimates and may vary depending on the delivery location and courier service.

·       Chaitranga shall not be responsible for delays caused by circumstances beyond our control.

6. Cancellations, Returns & Exchanges

·       Orders once placed cannot be cancelled or modified.

·       Returns, exchanges, and refunds are governed by our Return & Refund Policy available on the website.

7. Intellectual Property

·       All content on this website, including images, logos, product descriptions, designs, and branding, is the property of Chaitranga and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

·       Chaitranga shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

·       Our liability shall be limited to the value of the purchased product.

9. Contact Us

For any questions regarding these Terms of Service, please contact us:

Email: info@chaitranga.com

Phone: +91 9717158951